our features
  1. How do I print from my virtual office?
  2. How do I install software applications on my virtual office?
  3. How often is my data backed up?
  4. Who has access to my data?
  5. Does onthnetOFFICE support Microsoft Windows 2000?
  6. Does onthenetOFFICE support Microsoft Windows Vista?
  7. Does onthenetOFFICE support Macintosh?
 
How do I print from my virtual office?
When you connect to your virtual office the system will automatically create a virtual link to your local printer. Your printer will appear as a local printer on the virtual office. Please note that the printer driver must be installed on the virtual office in order for the link to be created. Please make sure to contact our support staff to install your printer drivers.
 
How do I install software applications on my virtual office?
Administrators of your virtual office can install downloadable software to your virtual office as if it was on a local PC. To install applications that are on a CD media, please contact customer support so that they can assist you.
 
How often is my data backed up?
Your modified data files are backed up daily. Backups usually occur in the evening time (after 10pm PST) in order to maintain system performance during the day. We also take entire server snapshots of your virtual office on a weekly basis. Snapshots enable fast restores of system configuration and installed applications.
 
Who has access to my data?
Only your company users and our technical support staff have access to your files. Our staff will never access your files without permission, but we do need access to them in order to properly back them up. We do not open client files unless instructed to do so by the client.
 
Does onthenetOFFICE support Microsoft Windows 2000?
Yes, onthenetOFFICE does support Microsoft Windows 2000, however you will need to download the latest version of the "Remote Desktop" client from Microsoft's website.
 
Does onthenetOFFICE support Microsoft Windows Vista?
Yes, onthenetOFFICE does support all versions Microsoft Windows Vista.
 
Does onthenetOFFICE support Macintosh?
We do support limited functionality within the Macintosh environment. Microsoft has released a version of the "Remote Desktop" client for Macintosh. This client works well but there are some reported issues with printing. Please note that the onthenetDRIVE is not currently supported by the Macintosh OS.