Expert 24×7 Technical Support
onthenetOffice is much more than just hosting, we manage, maintain support your entire IT for a fixed monthly fee. While our hosted desktop solution will alleviate your standard workstation and server issues, most users will at some point require support for things like setuping up a new device, software upgrades or even restoring accidentally deleted files. You can count on onthenetOffice to always be there for you with no unexpected costs, because total support is included in your monthly fee. Our remote technical support is available 24x7x365 via chat, phone, or email.
Support That Goes Beyond Hosted
Unlike other hosted desktop providers who limit their support to hosting-related issues only, our support is all-inclusive. The onthenetOffice staff is fully trained to handle all kinds of IT support needs, including support for applications and local devices.
We Can Help With:
100% USA Based, No Foreign Call Centers
We guarantee that when you contact us for technical support or any other reason, you won’t be forwarded to an offshore call center. You will receive enterprise-class support from your dedicated team of highly-trained and skilled, USA based IT staff. Our support engineers will gladly help you in the language of your choice: English or Spanish.
24x7x365 Expert Support
onthenetOffice engineers are available around-the-clock to deliver quality technical support to our clients. Whether you need to update your application at two in the morning or you encounter an issue with your email during the busiest part of your day, our technicians are ready to assist you at any time, day or night, so that you can focus on your business tasks.
If you are looking for a hosted desktop provider who will do more than just provide you with a hosted infrastructure, a company that will be there to provide you with the quality technical support you need, when you need it, onthenetOffice is the provider for you.