Dedicated IT Support Team
At onthenetOffice, we pride ourselves in having the best: the best solutions, the best products, and the best team. We hire only the most skilled, reliable, trustworthy, and professional technicians. They have earned technical certifications in multiple areas, including computer repair (CompTIA A+), networking (CompTIA Network+, CCNA, CCNP), and security (CompTIA Security+, CISSP).
What You Get
When you sign up for onthenetOffice’s hosted solutions, you will receive support from a dedicated team of experts. Our knowledgeable, courteous staff has made us one of the most trusted hosted solutions providers in the world. Members of our dedicated, highly-skilled team are trained and equipped to handle any aspect of your hosted solution, including:
1. Design and Implementation
Our team gets to work as soon as you sign up for our services. Whether your business is a large multinational law firm or a small doctor’s office with less than ten employees, our dedicated team will familiarize themselves with your business and its needs, and will design and deploy a solution that works for you.
2. System Monitoring and Maintenance
Many hosted solutions providers simply provide reactive solutions. At onthenetOffice, our dedicated team of experts performs regular system monitoring and maintenance to proactively ensure that your infrastructure is always running optimally. Our team monitors your network around the clock to ensure your hosted solutions are protected from hackers, viruses, and other forms of malware. The team also performs routine maintenance such as security and licensing updates and regular data backups. The team also performs routine maintenance such as security and licensing updates and regular data backups.
3. Technical Support
In addition to performing routine monitoring and maintenance, our team is available 24x7x365 to assist you in any way they can. While other hosted service providers limit their support, onthenetOffice’s support is all-inclusive; our staff is fully trained to handle any type of IT support your business might need.
4. Hosted Solutions Expertise
onthenetOffice has been a leader in the hosting solutions industry for more than 15 years, long before the “cloud computing” craze caught on. We are familiar with the ins and outs of the business and are up-to-date on the latest industry trends. Because of that, you can rest assured that our staff has the knowledge and expertise you want from someone handling your IT infrastructure.
If you are looking for a hosted solution that is backed by a dedicated team of experts (the best in the industry), contact an onthenetOffice sales representative today!